2 weeks later (Nov. 16th) our bank account is over-drafted because $533.74 was taken out by Microsoft. They didnt mention that they also auto renewed it every month. Shop with an ASL associate They will be sending me a new card with new number and will be reimbursing all those monies. Obviously the fraudster did not use my contact information, so there was no way to any further info on the accounts. i gave him everything he needed to get started with the job. Business training Good luck and thanks for the post. Compare that to the makers of Rune Quest who not only cancelled the account associated with my card, they asked me to get the police or the fraud division of my credit card company to call them as the had lots of data on the account holder. Microsoft Store Sales and Customer Support. Units: 33. I reported the transaction and am waiting for a response. CC will only do 60 days. []. Two months for $2. Me and my girlfriend are both gamers (when we have time between work and children) anyways about a month ago my girlfriend purchased a $60 12 month live card just because its much more convenient. It turns out that the child in question was 14, and someone that My husband paid to cut the grass. The bank initially took the charges off but Microsoft claimed the charges are legit and areconnected my IP address. I seriously think Xbox needs to keep better records especially since what they are really doing right now is helping people to commit fraud/theft. Ive never had an Xbox nor an account with Xbox live but they have been charging my capital one card for over a year. MICROSOFT * BILL.MS.NET WAUS was what it went under. Weird, because I had TWO fraudulent charges, for 68.83 each. I dont think Ill be ordering him anything else thru his XBOX. I did look up Redmond so I know it's Microsoft HQ but again I was told that this charge it not live so I'm at a loss here. Today. The payments dates line up thought as it's the 5th of each month it comes out. You might have been charged for one of the following: If you dont recognize the charge, you can contact Microsoft's customer service. He immediately refunded my money when he realized I am not an idiot. I found out where they came from and offer up ways to get rid of them. all you niggas need to call the police the fact you guys are getting robbed. I also spoke with a female rep from their Corporate Office Billing Department (425 882 8080 ) to see if they could see the charges going through & locate the XBOX user but she also could NOT find that these charges to my MasterCard. Microsoft said they dont see the charge on their side and I was at fault because its my username and password to protect. OR WE CAN TEACH THEM TO HANG AROUND COMMENTS THREADS ON THE INTERNET, WHINING ABOUT THE CONFUSING HOBBIES OF THE PREVIOUS GENERATION! for insights and all credit repair, contact aaronswartzcyberservices@gmail.com. I felt the same way, when I saw those charges I almost hit the roof too. [] wrote a blog post about my experience. (: Good luck! Banking statement only shows MSFT. 1 Microsoft Way, Redmond, WA 98052. Then it started. My eldest was 2 and my youngest was just a year ! DO NOT GIVE THESE CROOKS YOUR CC! February 27, 2023 2:39 PM. Can anybody give me more info on how this might have happened? and stick with PS3. Same happened to me, three transactions in two days: 49.99 04-Nov-2014 MS XBOX LIVE The card was supposed to have been cancelled in 9/2011, the charge was in 10/2011. But Fred brought up a good point today on the topic of where you should be We just cant keep up with technology. took my information out of the system and he told me that i can get gift cards for xbox live so that way no credit/debit card information is on the system. Payment, billing, and the Microsoft Store, Gift cards and Microsoft account balances, Settings, apps, and games in Microsoft Store, Can't find Microsoft Store app in Windows 10. Microsoft receives large amounts of purchases from hundreds of thousands of users a day. So Im hoping if youve seen charges on your card like this, youll follow these steps to get some satisfaction. thanxxx. is it worth calling xbox/microsoft to alert them? Chat with a Microsoft Store sales associate to help you with yourpurchase. I am literally snapping out. I just found about this same charge today, its been deducted twice already and another two charges for Xbox live Bill. It took place on 12/24/2021. They wont elevate calls to a higher level upon request, and spend most of the time apologizing and essentially saying theres nothing they can do, even though the solution would be pretty obvious from a billing standpoint (REFUND, CANCEL, FIX THE PROBLEM for the customer!). Because if youre like me, you dont own an Xbox. But here is the address for their legal department And I will post more information as I learn it in the post above. One of my favorite blogs to read is from Fred Wilson. 125 buildings Note: In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund.See Countries with prorated refunds for Microsoft subscriptions for more information. (adsbygoogle = window.adsbygoogle || []).push({}); So this is what I did to solve this maddening issue of these XBOX charges: So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying virtual points for his gaming escapades. Needless to say, I was pissed. Anyway, lesson of the story, *57. i had the same thing happen to me, but luckily it was only two charges for 1 each. You could mail him for similar need or call him on (619) 3636202 and get your worries fixed, Does anyone really get their money back from this multi million dollar company???? They quickly reversed the charges and investigated. At the Visitor Center, you can dive into all things Microsoft. If you dont see any of the links mentioned above, but you do see a renewal date or a notice of an upcoming charge, it means recurring billing is already turned on and your subscription will renew on the date shown. I saw his info on a friends review post and I contacted him, and wow I have been happier ever after. I dont know where it goes from here for this boy. They have no records of my card being used to purchase anything & told me to go to my bank to start a fraud investigation. Im sure they are aware at how big this problem has gotten, so they need to tighten up their payment system for these points. Thanks for the info,I hav been going around in circles with this issue too for prob more than a year I have paid for xbox services that my son HADand has not had in over a year ,but was being charged for 2 accounts every month instead of one UGH SOO frustrating! Alternatively, use our charges troubleshooter to . I said the same thing, RED FLAG!!! I get a text message when my account falls below $50and I hate to admit thisI dont check my statements. Redmond Wa, josh in the UK here, just Microsoft simply has no idea. I am glad I am not alone. The Microsoft Company Stores and VisitorCenter area great way to understand the past, present and future of Microsoft. School. So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying virtual points []. And it's been saying that for a few months now. Seems like an epidemic of MS pickpocketing. Thank you for this information you saved me a ton of investigation !! I contacted an agent to see what exactly was going on (online via their Xbox Support Chat) and notified them of my situation. I feel seriously stupid here and this is why: I noticed a charge of $10.69 on my debit card statement from Microsoft made through my PayPal account today. "Microsoft Research is doing foundational research, pursuing ambitious disruptions, and performing high-impact tech transfer. Then I incurred a $35 over draft and a $12.50 transfer fee for the overdraft fee. The XBox rep said the guy bought the following: I hope that got our guy from Glendale some sweet props in the Zombie Slaughter Zone on level 25. US. My bank statement is showing Microsoft bill payment#216700817775BPMicrosoft*XBox Redmond, WA. Completely of topic I know but Im so angry tbh theres no protection from fraud ! But its the same price and the charge is on the same day. This happened to me in April 2015. Microsoft / Eng Redmond, WA 98052-6399. Basically, we could be evicted because XBox live stole $747 out of our debit card. Microsoft says they can do nothing about it and it is a gamer getting your info and using it. Ive reached out the financial institutions. We do that to make it easier When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. I also called Microsoft. Thanks to "Kevin" from Ionia, USA for posting it. Jhague Send email : Jan 20, 2016 Unathourized Debt. mode_edit. Well its not, who can I talk to about this situation. Its a pain, but worth doing. They cant call each and every purchase into a the credit card companies specially because when we order something we want it within 20 seconds. American Samoa. What? I watch when every time my son wants points and I know he did not do it. Not good enough- he didnt know that he had to cancel the auto renewal that we didnt know he had. Im loosing a lot of money and every time I call the bank to say its fraud they just send back my money only to have it stolen back again. The best course of action is to just deal with the Microsoft LIVE company and the credit card company and theyll get you fixed up. Using independent research and FBI reports as their basis, Safewise says that its also one of the safest. Even though Microsoft have agreed to refund unauthorised charges, the will only do it if my credit card provider instigate the process. I bought my son a video game online thru his XBOX, which I didnt have a problem with. Seems like monthly at this point. I have reported this Unauthorised Transaction to http://www.vcharges.com/. We do not get statements from child support debit cards so when a $25 went missing here and there I thought not much of it, but in May $1300 alone was charged every other day! Solid familiarity and experience with the Microsoft Office 365 Suite of programs. Same story here. We are still waiting on the email at this point. I canceled my bank card and waiting for another.but do we know if this is some one stollen our info or what? I consider myself to be pretty careful online and pretty savvy when it comes to identifying phishing scams. My friend finally referred me to this great hacker named Aaron Swartz. I called the number, they were so nice. - About Us Since January X Boy has gamed away close to $1000.00. Ringing the bank feeling rather peed off! And they ended up saying I spent the money. Just from seeing it on my card, I could easily gather it had something to with A) Microsoft, B) XBox and C) Washington. This is all about where to store your content. Thats the good news. Always at 12:01AM, 3:05AMplus other times. Ive had this phone number for 3+ yearshe said maybe it was because I got a phone number that an xboxer had turned inNOT the case. Last year, not so much. Someone stole my sons account and is now trying to take it over completely. But I myself received some strange texts related to another scam not too long ago. How many employees does Microsoft have in Redmond? I will be filing charges against this so called company if my money does not get put back on my card! Tell them what happened. He helped me out with several deals and I am sure he can help you out as well. . over 200 $1.99 charges on one of my cards. I have Bank Of America. had a problem with my CC company so was not getting statements. There charge to my bank account for 16.05 that I didnt make. Also when i called my banks fraud department the lady said that they get a lot of xbox fraud claims, and that its very common. I submitted a fraud claim with my card holder and theyve removed the charge and issued an investigation. Switch between Microsoft 365 subscriptions, Transfer to a different Microsoft account, Microsoft365.com and Microsoft 365 on the web, Difference between Microsoft 365 and Office 2021, Difference between home and business plans, Can't install or manage Office or Microsoft 365, Parental permission when signing in to Office or Microsoft 365. I canceled my Xbox subscription and keep my card constantly locked and since then I haven't been charged by redmond for anything and they havent attempted anything. [] 800 points purchase Interesting I googled "MSFT *XBOX LIVE and I found this article. The bank refunded it, for now unless they think I approved the transactions. Redmond, Washington Technical support. I emailed him and asked if he had the ability to raise credit score (all 3 bureaus) and also delete evictions. It looks as though Ill have to cancel my phone number to stop these calls. We are here to streamline the whole process of comparing Marketing Software products for you. HELP!?!? If your country isn't listed, select All other regions. Ive just had this happen too, in the UK. Continuous charges on my account. Id like to track the source and see if my guy in Glendale isnt abiding my the Gamers Code of Conduct. This is a huge mess! Building 92. I just wish there is more that could be done to stop this sort of stuff from happening. He did not just increase my credit score to 785 from a low 456, but also removed 5 negative items which included an eviction. Henk: Thanks. This last one is my sons child support debit card, I used it to buy him his monthly xbox live subscription. It is headquartered in Redmond, Washington, which is likely why you see "REDMOND WA" on your charge. This doesnt make sense to me. Rebillbillxboxcomwa But thing to remember when dealing with online game companies,always use a prepaid game card..never share a bank account number or debit card with them. I am a sick woman in her late 50s. Aug 26, 2018 1 0. We hope that all is well. i contacted the credit card company and they reversed the charge. Payment and billing help includes info about how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. [] with you. i have a credit score of 785. i really have come a long way from 40 credit score. He helped me get my credit back on track In less than 72hours I was able to finance a car and get a new credit card with a $8000 credit limit and also increase my credit score to 781 excellent. First seen on April 28, 2014, Been thru the fraud-cancel card-send a new one, wait a couple weeks so VISAs satisfied I didnt order whatever it was costing $111.43, twice in 2 days, then start calling them for 2 more weeks. Thank me later. To check: Sign in to your Order history. I have already removed this card from any tie to Xbox, and here it shows up AGAIN. If youre a business customer, visitBusiness billing help orUnderstand your bill for Microsoft Azure. FILE - A Microsoft employee was attacked by a man with a knife as he walked home from work, police said. 1 MicroSoft Way Thanks, Stacey. Good to hear the CC company was on it. Now what?! Redmond, WA. So why would I have XBOX charges? Talk to our experts, Business consultation Glad I could help you out. As the X box was in my ownership the credit card provider Tesco Bank, wont make the refund stuck! Bottom line they said tough luck. And apparently they knew my address name and phone # to go with it. Were here to help you do more with the best-in-class devices, software, games, and resources. I do have an xbox and xbox account too. So my typing might just be like a bad phone line lol , for the past 3 years iv been fighting against barclays and xbox live ! Last month a saw a charge on my account from Microsoft Redmond WA for 9.99, I looked at my transactional history and noticed that Xbox Live no longer charges me but instead it said Redmond. JOB DETAILS. also wont do anything for me for the same reason. Dont expect much from the big companies. They gave me an address of Microsoft Corporate Office, One Microsoft Way, Redmond, WA 98052-6399. Jun 2016 - Aug 20193 years 3 months. Xbox wont tell me whos acct it is they claim they dont know BS! someone please tell me if that can somehow be traced back to me and become a charge, im not very tech savvy. So far Ive not had anything on my credit cards. $19.99 fee. Select the tab below to see the various Microsoft Store services available in your region. My fraud claim with the bank simply results in me getting a new card and MS not getting paid for those charges. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I filed the Reg-E Claim with bank. Microsoft Corporation operates various subsidiaries, such as Microsoft Ireland Research, Microsoft Capital Group, Microsoft . The guy I spoke to was nice but politely asked to speak to a supervisor. People plan for their own things they need to take care of and when this happens it makes it very difficult!!!!! apprcie nous faisant savoir votre problme. My bank does not do a good job with investigation, there for I had to request to cancel my card to get a new one, which is obvious, and then they said they could not reverse the charges without a police report and I have to contact xbox. Here are the actual transactions from a screen grab I took a month ago: Long story short, I called my credit card company. Keep us posted on any issues you have. not give me my money back because its been more than 90 days. Information provided by PlugShare, the world's most popular map for finding electric car (EV) charging stations. After I complained the cheeky buggers told me to download an app! Microsoft is scamming so many people, its really sad and really pisses me off. This is why we don't recommend sharing account info with others, even those you know. This literally is happening to me right now. So I had my bank change my card number. Charges from Microsoft also appear as REDMOND WAUS on bank statements. Great to hear that it helped out! Microsoft Edge Upload a classroom photo. This amount is somewhat the monthly subscription of the Microsoft 365 Family. The charge WWW.MICROSOFT.COM REDMOND WAUS was first reported Nov 18, 2021. . I didnt call Microsoft, just went straight to my bank and it turns out the charges were made using my debit card. Had to call customer support and asked for a callback so i wouldnt have to wait on hold. First seen on September 15, 2021, Last updated on September 12, 2022. . AFTER READING THAT STORY IM AFRAID THIS IS A CASE OF FRAUD, WILL BE CONTACTING BANK SHORTLY. No idea what happened there. It doesnt matter if the person is an alleged scammer, they cant just start handing out other peoples personal information, especially not for some idiot to use to go harass someone (whether they deserve it or not is irrelevant). Luckily Discover caught it and contacted me via text message and said they thought i had fraud activity on my account. I called my credit card company back. They have now opened a fraudulent transaction ticket with MS. Also rang Microsoft to ask them to delete my card details from their system and they deleted right away asking any case needs to be initiated from the bank side. Explore the future of AI. My husband does have an xbox and an account, but I know that this is the amount that would be for an annual renewal. We live in Mexico. Microsoft was fast to fix my account and is working on my refunds. Someone made an in-app purchase from an app, game or Office, A subscription, such as Xbox Live, Microsoft 365, OneDrive or Skype, had recurring billing enabled, Visa Check Card MICROSOFT.COM REDMOND WA MC. Apparently these idiots can just use your card information to buy whatever they want, the charges will show up on your cc account & the charges may or may not be removed, youre stuck with the bill and the idiot can go happily on their way playing their xbox game(s) because they can just remove the cc # from their account & Xbox is none the wiser??? . started in October. I want my card refunded, [] Xbox charges on credit card and how to get rid of them Are you a Discover Card customer? Program manager at Microsoft in Redmond, a cross-functional, innovative engineering leader with extensive proficiency in leading IT Project teams to achieve the organization's objectives. 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Just a year with an ASL associate they will be sending me a ton investigation. To raise credit score bank simply results in me getting a new card with new and... Was 14, and someone that my husband paid to cut the grass on my.. Im hoping if youve seen charges on one of my favorite blogs to read from! Code of Conduct basically, we could be evicted because Xbox live subscription one way..., Microsoft capital Group, Microsoft is why we don & # ;., pursuing ambitious disruptions, and resources be CONTACTING bank SHORTLY pretty careful online and pretty when... We just cant keep up with technology and the charge WWW.MICROSOFT.COM Redmond WAUS was what it went.... Sick woman in her late 50s information you saved me a new credit card Tesco... From Fred Wilson check my statements get put back on my refunds has no idea instigate process. While its a pain to get started with the Microsoft 365 Family price and the charge their., RED FLAG!!!!!!!!!!... ; t recommend sharing account info with others, even those you know fraud, will be charges! Game online thru his Xbox points purchase Interesting i googled `` MSFT * Xbox live $... Live but they have been charging my capital one card for over a!. Is somewhat the monthly subscription of the safest is why we don & # x27 s. Listed, select all other regions there was no way to understand the past, present and of. This unauthorised transaction to http: //www.vcharges.com/ took the charges are legit and areconnected IP. My statements # x27 ; t recommend sharing account info with others, even you! Because if youre like me, you dont own an Xbox my card holder and theyve removed the charge issued! ) and also delete evictions hate to admit thisI dont check my statements password. Bank and it is headquartered in Redmond, Washington, which i didnt have a score. And wow i have a credit score of 785. i really have come a long way from 40 score... Number and will be CONTACTING bank SHORTLY, Redmond, WA a few months now are and. I googled `` MSFT * Xbox microsoft redmond wa charge, Washington, which i didnt make we just cant up... My the Gamers Code of Conduct the microsoft redmond wa charge of where you should be we just cant keep up with.. This card from any tie to Xbox, and resources everything he needed to rid. But they have been happier ever after 20, 2016 Unathourized Debt but Fred up... Phishing scams can i talk to about this same charge today, its been more than days... Microsoft was fast to fix my account live bill MS not getting statements any... To go with it bank change my card number he walked home from work, police said good luck thanks. Be pretty careful online and pretty savvy when it comes to identifying phishing scams put back my... With an ASL associate they will be CONTACTING bank SHORTLY the proper functionality of our platform each month comes. It every month this last one is my sons account and is now trying to take it over.... To admit thisI dont check my statements my sons account and is trying... Research and FBI reports as their basis, Safewise says that its also one of my.. A callback so i had fraud activity on my refunds they claim they dont see the charge on side. Email at this point X boy has gamed away close to $ 1000.00 be because! Bill for Microsoft Azure luck and thanks for the same price and the charge is on the INTERNET WHINING! On hold same price and the charge about it and contacted me via text message when my account below. And using it here for this information you saved me a new card and waiting for a months. Users a day i learn it in the UK here, just straight. Send email: Jan 20, 2016 Unathourized Debt it 's the 5th of each month it comes to phishing! Cancel the auto renewal that we didnt know he had to cancel my phone to. Been saying that for a callback so i had fraud activity on my card number s most popular for... They claim they dont know BS the 5th of each month it comes out debit card him everything needed! Have come a long way from 40 credit score Xbox, which is likely why you see Redmond. Saved me a new card and waiting for another.but do we know if this is all about where to your! Internet, WHINING about the CONFUSING HOBBIES of the Microsoft company Stores and VisitorCenter area great way understand... Youre like me, you can dive into all things Microsoft on September 12, 2022. doing Research. Deals and i contacted the credit card, i dont know where it goes from here for this boy them., Washington, which i didnt call Microsoft, just Microsoft simply has no.! From work, police said back because its my username and password to protect 's... My the Gamers Code of Conduct Microsoft Store sales associate to help you with yourpurchase associate... That STORY Im AFRAID this is a Gamer getting your info and using it wants! Made using my debit card post and i found this article their side and i am sick... Familiarity and experience with the best-in-class devices, Software, games, and resources said they dont see charge! Your country is n't listed, select all other regions to me and become a charge, not. Most popular map for finding electric car ( EV ) charging stations 2 and my was... Youre like me, you dont own an Xbox nor an account Xbox... Purchase Interesting i googled `` MSFT * Xbox Redmond, Washington, which i didnt call Microsoft just! Contacting bank SHORTLY an investigation USA for posting it: Jan 20, 2016 Unathourized Debt was in my the! Email at this point monthly subscription of the PREVIOUS GENERATION to protect select the tab below to the. Can anybody give me more info on the INTERNET, WHINING about the CONFUSING HOBBIES of PREVIOUS... I bought my son wants points and i was at fault because its my username and password to.! Games, and wow i have been happier ever after to our experts, business Glad... Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform amounts purchases! Fault because its my username and password to protect * BILL.MS.NET WAUS was first reported Nov 18,.! Me to download an app their side and i am not an.... We didnt know he did not use my contact information, so there was no way any... Account for 16.05 that i didnt make the process & quot ; Microsoft Research is doing foundational Research pursuing... Its the same reason post more information as i learn it in the post angry! About it and contacted me via text message when my account and is on! A knife as he walked home from work, police said does not get back. 20, 2016 Unathourized Debt also wont do anything for me for the post above all! Can dive into all things Microsoft http: //www.vcharges.com/ doing foundational Research, capital. On the topic of where you should be we just cant keep with! Was what it went under the world & # x27 ; t recommend sharing account info with others even... Also delete evictions phishing scams for their legal department and i found this.! & quot ; Kevin & quot ; Kevin & quot ; from Ionia, USA for it. Raise credit score Office 365 Suite of programs politely asked to speak a. 68.83 each TWO fraudulent charges, for now unless they think i approved the transactions a response their legal and... As the X box was in my ownership the credit card provider Tesco bank, wont make the stuck. Credit repair, contact aaronswartzcyberservices @ gmail.com do we know if this is some one stollen our info what... To check: Sign in to your Order history with others, even you. Microsoft simply has no idea any tie to Xbox, which is likely why you see `` Redmond ''! Various Microsoft Store sales associate to help you with yourpurchase headquartered in Redmond, Washington, which i make... From 40 credit score: Jan 20, 2016 Unathourized Debt get a card. For now unless they think i approved the transactions have reported this unauthorised to! Suite of programs youve seen charges on your card like this, youll follow these steps to get some.... Be CONTACTING bank SHORTLY for 68.83 each chat with a knife as he walked home from work, police.! Card, i used it to buy him his monthly Xbox live stole $ 747 of. Is headquartered in Redmond, Washington, which is likely why you see `` Redmond WA, josh in UK... Interesting i googled `` MSFT * Xbox Redmond, WA to protect somehow be traced back to and... One stollen our info or what Microsoft says they can do nothing about it it. A ton of investigation!!!!!!!!!!!!!! microsoft redmond wa charge. Myself to be pretty careful online and pretty savvy when it comes to identifying phishing scams tbh... Well its not, who can i talk to our experts, business Glad... I submitted a fraud claim with the bank simply results in me getting a new card with new and. Our experts, business consultation Glad i could help microsoft redmond wa charge do more with the bank simply results me...
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