1) On which routes will Westjet be flying this plane besides Calgary to London? Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Improve earnings, maximize rewards and track progress toward dream trips. Fares look not cheap so not yet a bargain hunter option. Herb Ricotta rigatoni. Westjet Booking Reservations sales number 850 (828)8003. I know, I'm showing my age but customer service is, I believe ageless and always welcomed by those who are discerning enough to appreciate it. Stay connected with the latest travel, aviation, and credit card news. (KUL-OOL), It goes back to the training, which will have been to tell the FA's "these people have paid a lot of money to be there, don't rush them, let them enjoy the experience". The food does look very good. While I have no problem with a ramekin of nuts in flight, the popcorn was such a nice change of pace and reinforced WestJet's younger, fresher feel. Slow pace in a new product is normal, especially premium. The exception is, as you say an overnight flight where sleep is more important. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet has 16 business class seats plus 28 premium economy seats in that space. They have ten working in economy? To read more about the changes, see this post. This timeline seems just fine to me. Flights Vacation Rentals . I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. The WestJet 787 Business Class features dine-on-demand service, so you can eat anytime you want. Stories of 3 to 4 hour services were not uncommon on the initial flights. I frequently fly JFK-FRA which is a relatively short flight and SQ is much quicker than LH from a service perspectiveplus the food is a million times better. So while WestJet is a well established airline, I almost felt like I was flying a brand new airline based on the fact that this was a completely new concept for them. I also had to wait another 1 hour because they forget to put my main in the oven. Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. I was genuinely sad (and stuffed once again) once the gooey, cheesy goodness was over. Good to see them stretch. Calgary (YYC) London (LGW) Overnight, you want the sleep time. . Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. I enjoy reading these reviews even though I know that I will likely never fly business class on a paid ticket. Meal service waaaay to long but worth the wait by the look of it. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. So while I found the length of service to be excessive, I imagine this was because it was their first time working a flight like this. And were not talking a 15 second spiel, but rather they spent a few minutes with each passenger. Canada, Flights, UK January 2, 2020. which seems strange or is there a gap in the lid? The decor of the cabin looks economy, no PJ to offer? It was a really comfortable bed, and I fell asleep almost immediately. For dessert there was a spectacular sour cherry pie. After two years of working almost every single day in the land Continue reading This Life in Trips 2 Shares The only route where SQ gets it done <30mts is on CGK-SIN. My only point is that regardless of the sincerity or otherwise of the individual providing the service, the PERCEPTION of sincerity , at least for me, is lessened by the use of the stock/standard phoney phrases. I pressed the call button, and within a few moments, the FA was at my seat and I was ordering the poutine along with a Diet Coke. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. It was on the basic side, with an eye mask, lip balm, hand-and-body lotion, earplugs, a face wipe and a pair of socks, but it did the trick. WestJet's business class bedding is great as well, with a plush pillow and a very comfortable blanket. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. That should help speed up the initial part of the service. While I usually avoid eating beef, theAlberta beef short rib was described as one of the specials, and consisted of slow-cooked Alberta beef served with chaga mushroom demi-glace, Yukon gold potato latkes, and green beans. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Drivv powered by Courierboard can connect you to a network of top courier deivery companies in the greater Lindale area, with professional delivery drivers able to handle your same-day and custom delivery needs. Update: Some offers mentioned below are no longer available. It was perhaps the best comfort food I've ever had -- never mind on an airplane. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. My hat is off to them! The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. Good luck to them - it's rare to see an airline creating a nice product for passengers. Westjet Business Class Boeing 787 DreamlinerWestjet 787 Business Class London to Calgary.Come and fly with me on the Westjet 787-9 Dreamliner in business cla. I'm surprised that the wine list only had one Canadian wine. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. The middle seats on this plane face toward each other, but if you're traveling alone and stuck in a middle seat, there's a privacy divider that can be raised so you're not staring awkwardly into another passenger's personal space. WestJet's business class is a step above the rest, offering more legroom, bigger seats, and complimentary alcoholic beverages. Lavs. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Welcome onboard, were so glad youre here today. The time to book your getaway is now with our new travel ready tips. I am amazed you didn't get it, Lucky! Great! Seems like a great product. I found the kiosk to be easy enough to use but had issues when I tried to self-check my bag. The two business class flight attendants came around and gave each passenger a briefing about the seat, welcomed them onboard, etc. 1 Seats only available in Business on the Boeing 787 Dreamliner. FAs addressed me by name, turned down my bed when I was in the lavatory after the first meal, and responded quickly and happily to any request I had. There are 12 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 16 bars, each with its own personality. You can only take off so much clothes. (A two-hour flight west, before flying east.). WestJet 1 I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. You have successfully joined our subscriber list. The 787-9 Dreamliners will feature a premium business class including WestJet's first ever lie-flat seats. The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. It has been possible to earn and redeem Flying Blue miles on WS for quite some time, like late 2017. That was my one criticism in my feedback to the carrier post-flight. Update: See here for my full review of WestJets 787-9 business class. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. The only challenge is the pace of service, but I trust that over time that will work itself out. Or maybe there were some trainees onboard. Similarly, no trays were used, but rather everything was placed directly on your table. Lie-flat mattresses, bedding and a turn-down service are among the other attractions, while the inflight entertainment (IFE) will be delivered on 18-inch screens. Yep. A fine selection of Canadian and International wines, Special dietary meals are available if booked 24 hours prior to your flight, 18.5 inch touch screen monitor with interactive touchscreen controls, Access to hundreds of hours of movies and TV episodes, Active noise-cancelling headphones for use during your flight, Distinctly Canadian, uniquely WestJet service from our cabin crew members. Prices may not reflect real-time pricing or availability. That was my one criticism in my feedback to the carrier post-flight. We may receive compensation when you click on links to those products. @The nice Paul - "Obviously you are paid to be there, and paid to be nice to me.". Find the right card for you. I particularly liked the cute salt & pepper shaker, which looked like glaciers, and which the flight attendant encouraged me to keep. The PAX to FA ratio of your flight was 8:1 (assuming all seats were full); for comparison sake if we pick a Delta A350 for example which has 32 seats in Biz and typically has four FAs working the cabin and one in the galley we get a better ratio of 6.4:1 and it's also more efficient with less running back and forth and the ability to focus on the tasks at hand. Boarding had already begun when I arrived at the gate, so I headed for the business-class line and walked right on board. All rights reserved. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. Westjet isn't comparable to SQ, QR Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. I was on the inaugural Air Asia X long haul premium cabin and the same thing happened! It is easily possible for 2 crew to manage 16 J pax. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. I cant agree more, and I always appreciate when crews make an effort to be personable and warm through a little chit chat and banter. The footwell was a decent size, so even in bed mode it was fairly comfortable. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Seats at these fares are limited and may not be available on all flights. Must keep an eye out for new 787s. Furthermore, the service couldnt have been friendlier and more well intentioned. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. WestJet. And, while the airline does have a partnership with Qantas' Frequent Flyer program, not one of my searches turned up any results. All good and fair, but why would one do Westjet instead of AC at price parity? They offered proper dine on demand, the selection was good, and the quality was top notch. It is! While WestJet is a close partner with Delta, it's not easy to redeem miles for flights up front. There were no check-in counters but rather several self-check-in kiosks with a central area for customer-service agents to assist passengers as needed. I had a feeling I'd be too full for dessert, and I was right. But everything was just at such a slow pace. Whoever SQ fanboys here should fly them more frequently. It was clear they were really proud to be working one of the first WestJet 787 flights to London, and they provided exceptionally personalized service. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. I agree with Neal S. and don't buy into the learning curve theory. Lanson was their champagne on offer. Special Dietary Requirements The airline provides a selection of eight special meals which can be arranged by calling the airline call centre up to 24 hours in advance. WestJet 787 International Business Class - London to Toronto Vicarious Voyager 323K views Finnair A330 Business Class - Helsinki to Beijing Vicarious Voyager 236K views Cathay Pacific. Most helpful comments ( as chosen by the OMAAT community ). Must keep an eye out for new 787s. It also offers several amenities for passengers including video, food and wifi services. I agree with others who have taken you somewhat to task over what I think is your unfair criticism of this flight. It wasn't until close to the descent that you went to the lavatory for the first time?? Our points-obsessed staff uses a plethora of credit cards on a daily basis. Logically I was expecting that wouldnt be enough, though oddly there was never a wait I guess everyone else in the cabin had the bladder of a camel. Canadian service in general is very slow,its not just Westjet. WestJets business class soft product is spectacular. The ones on AA feel more sterile than a hospital. Kudos to WestJet for mixing things up, and not serving nuts like every other airline seems to do. "For example, on my flight they had four small plates, three large planes". Miles? I love that they have their own beer! It was phenomenal. It was clear that the crew was proud of their product, and it showed. All the best to Westjet, hopefully they capture market share away from the disaster and absolute crap that is Air Canada. Definitely shows that some care Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). Second, the airline has begun receiving brand-new Boeing 787 Dreamliners, equipped with a very competitive-looking business-class product that it flies between Canada and Europe. The decor of the folksy charm of NW time to book your getaway is now with our new travel tips. A decent size, so I headed for the business-class cabin on Westjet & # x27 westjet business class menu business... Planes inside a 787 cabin things were going to be easy enough to but! Your new Card in your first 6 months of Card Membership kit with a plush and. 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