The company couldn't tell me on the phone before they came out that the repair was going to cost that much? Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. I would like the entire unit replaced due to damages caused by parker and sons employees. Accursio was wonderful. The department is basically understaffed. Must have the ability to self-start and take responsibility for work. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. We were told we could be put on stand by for the next day which was great. Dont get scammed like we did - do not use Parker and Sons!! He fixed half the issue and left I. When they hire people they somehow forget to tell them about the OT and also no lunches some days. They cleaned my vents last year and they put my vents back on backwards. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. When Jacob P . As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! - could be paid more 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Absolutely phenomenal. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. They did a great job. 5.0 Kathy M. Laveen, AZ. They were able to come out SAME DAY and get our AC back up and running. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. Company C replaced the coil for $2,100.00. I only want my money back from this awful company. Get more reviews from your customers with Birdeye. Schedule an appointment with us today! We have been customers for over 20 years. Everything went smoothly, and they started on time and kept their appointment schedule. He was absolutely correct. We are very . I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. I think a lot of people stick around because we make such good money. Heating. The charge would be $3,819.00. Im on disability, with issues from Leukemia and type 1 diabetes! Pros & Cons are excerpts from user reviews. The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Larger 3.5 ton unit was low on refrigerant and had a leak. Good company with some growing pains but they manage the best they can. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. It seemed pricey, but I have a contract with them already, so I took their advice. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. When I received my final proposal to sign, I noticed the line acknowledging the rebate was no longer present; I inquired about it to the associate I was working with over the phone and they also assured me that it would still be applied. Parker & Sons is amazing. Called me before coming, let me know when they were here and when they were leaving. , Plumbing or electrical make your first call to Parker And Sons. I have a large so I needed two new AC units. He ignored me when I said we had another unit and just left, leaving me fuming. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". Justin Ross came out to our house around 9am the next day. $10000 for replacement unit. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. These are just a few examples: Dave at Parker and Sons came to my rescue. Definitely will use them again. There must be Melvins manning the keyboards too. Keep your family safe. Parker and Sons is a life savor. 12. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. As a matter of policy, BBB does not endorse any product, service or business. Will work with owner to get a resolution for owner. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. The electrician recommended replacing two problematic ceiling fans. The gentleman who did my service was knowledgeable and gave me all the options. Everything was repaired and I am thrilled that I called the right company. I think it would actually get somebody to my home faster. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 During the week we also done get assigned breaks. Lastly, this guy was supposed to "have experience with Solar systems". When the installer came out they were nice but didnt even cover my clothes with plastic. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. Parker & Sons offers the following services: Plumbing, Electrical, & HVAC Services. Con artists. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. Now the second issue is talking to his manager 2. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Way to screw senior citizens. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Parker and Sons is a life savor. So $3250 for 8 hours of labor. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. I have seen too much unprofessionalism from this company to be denied as a one time slip up. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. Dominate search results. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! This rating has decreased by -3% over the last 12 months. Everything was repaired and I am thrilled that I called the right company. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Need to schedule a repair? At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Thank you so much Jan for the great review for Andrew. our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. Need to file a complaint? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I have a warranty so I'm forced to keep dealing with them. We have to clean ourselves in the office. They should be ashamed of themselves!!! ), but that in itself is absurd. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. Offer is valid for existing location only. We can even install a bona fide car charging station in your garage! According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. My electric bill was outrageous. Tech showed up 4pm on 12/18/2022. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! Three differentattemptswere then made to reach the customer by phone and an email was also sent. They never ever measure the house before putting in the new a/c . Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. You are in Phoenix. Why didn't the salesman offer a discount coupon if it was available? He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Once they fix something its fixed right, dont have to call them back for the same thing again. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Will continue to go with Parker & Sons for all my A/C needs. Repair, maintenance, and installation in Phoenix. Parker & Sons were great !! Parker & Sons offered a rebate through the ********** program. Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! Simply use this form, and we'll get back with you! I've known for some time that I needed to Install one, as we had one in our previous home. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. to our friends and family be done by Jesus. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Stay up-to-date on current news, promotions, and industry tips. We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. You must ask permission to use the restroom or to step aways from your desk. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. BBB is here to help. I called Parker and sons and they dont show that I owe any money. I went on line and found the parts and saw the prices and realized they ripped me off. Tucson: (520) 273-7247. Just want to let us know how our team did on your recent service call? They were efficient and timely manner. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. This concern has been brought up to ********** and we will work with them to figure out why this happened. Parker and Sons schedules "emergencies" as part of their daily schedule. This is the reason I switched from my previous company! Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. My husband call him three times the other day .No return call. Parker & Sons installed soft water for us in our home. Over priced wanted to charge $1200 for replacement motor. Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Everybody was friendly and courteous. He put in the new faucet and in no time we had running water. and ultimately told me I would need to wait two weeks! But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Yelp users havent asked any questions yet about. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. Every time they come out to fix something and other things break. I think a lot of people stick around because we make such good money. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. The email sent to *************************** is attached. I have been with Parker and Sons for some time now and would highly recommend working here. fiduciary responsibility of parkers and sons is now affecting my credit. Find out how we combat fake reviews. Stay up-to-date on current news, promotions, and industry tips. Not many opportunities for promotion/advancement, You have 30 hours any season. Parker and Sons takes care of both the plumbing and A/C maintenance. This has been almost a year and didnt their installer saw there was a hold in the air ducting? Good. Showing 1-10 of 198 results. Denise, thank you for the kind words about Josh! We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. Why bother even to schedule in advance? -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. The install takes, at most, 3 hours. If these types of opportunities exist, we enthusiastically make our recommendations to the homeowner because we feel that our recommendations would benefit them in a significant manner. Parker and Sons are thieves!! I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. You are in Phoenix. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Im without heat. Great service. I had to buy a new one! Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. *****, the tech, was the rudest person I've come across this year and it's November now. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. We originally had George Brazil come out and they gave us a decent estimate at first. There is some good pay opportunity and good management. News flash 'right to work' means you can fire anyone without giving reason. 2.4 miles away from Parker & Sons. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. I had purchased an HV** unit from Parker and Sons to replace previous unit. Theyre always professional and friendly. Parker & Sons just completed an a/c overhaul yesterday. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Fast service,made sure it was done the way I wanted it. Finally I had to pay $700 for two capacitors. It cost $4000 for one guy to do a one day job. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. I woke up with a rainstorm in my living room after a pipe burst upstairs. Learn more about Birdeye. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. I will not use them in the future if I need another new unit. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. Read what our customers -- people just like you -- have to say about our products and services. Parker & Sons is currently rated 4.4 overall out of 5. Charged them $4600 to replace a water heater. I also had the electrician replace an outdoor fan. I understand that mistakes can happen and or personal error on my part was thoroughly examined. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. To me, customer service is important when you spend money for services. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. Literally the only Pros are the MONEY. All works was done neatly and in a timely fashion. They never stick to things - they make changes too much. 6pm time frame. Parker and Sons issued a refund of $147.00 per ******************** request. We used Parker several times and were happy. These are just a few examples: Dave at Parker and Sons came to my rescue. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. 53 total complaints in the last 3 years. I called Parker and Sons, twice nowthey say they will look into it and get back to me. The job got done as quickly as they could because it was a big big job. Their employees should put on face mask when entering someone house. There was some confusion regarding a $750.00 rebate. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Thank you. The only real downside is the company is understaffed. I told my boss and she told upper management but they got mad at us. Busy work environment, Unfortunately they Constantly change commission structure. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. No refund received yet. The a/c was running constantly and my electric bill was sky high. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. I agreed and yesterday was that day and NO ONE showed up. I warn you do not use them. How is it possible the install quote increased by almost 4x? Did a fabulous job. Justin was so nice and professional. Marion, we love it when our techs hit a grand slam! Stayed to make sure it was working. We appreciate this feedback. Parker and Sons has reached out to the customer via phone and email. WE appreciate every review we receive, good or bad. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. You are in Phoenix. Months, later, no rebates. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. Plumbing. They were able to come out SAME DAY and get our AC back up and running. Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. The have all my info for my address ***********************************************************************. Management is good and cares about employees. Here are 8 tips for writing great reviews. Neither have returned my calls.It will be in upper 30s tonight. We're here to help! Very pleasant. So, Parker & Sons is charging $833/hour. The electrician did not clean up, leaving the old one in the backyard. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. The discussion went in circles again on 300 vans, fuel , inflation etc. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. We also ensure all reviews are published without moderation. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Im still waiting! Good service paid them and I was very happy. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. I called SRP, they said nothing pending. So sorry for the inconvenience. Call us at602-344-9027to speak with a live person about your specific concerns. Visa, MasterCard, American Express, Discover, Check. Be careful who you let inside your home. I asked for a refund of my monthly service charges that they refuse to service me for and they refused. Parker & Sons is amazing. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! We offer the expert services you need at prices you can live with. electrician, air duct cleaning, ceiling fans. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. Wish I could leave more then five stars.We had a plumbing emergency. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. 2023 Trustpilot, Inc. All rights reserved. The customer stated she would call us back and rescheduleonce she felt better. There was installation all over my clothes. Cons Challenging to get quality leads and minimal commissions. The phone before they came out they were here and when they were here when. Or touched it the entire unit replaced due to damages caused by &... This by many employees and did n't the salesman offer a discount coupon if it was a big job... One guy to do a one day job they can be put on face mask when entering house! Mistakes can happen and or personal error on my part was thoroughly examined their work technicians. Without giving reason believe the pump motor was damaged, with issues from Leukemia and type 1 diabetes aways... Complimentary Parker Family Plan membership which Mr. [ redacted ] accepted my service was knowledgeable and gave all. Company to be denied as a matter of policy, BBB does not endorse any product, service business... To say about our products and services had a Plumbing emergency E Anne St a,,! Entering someone house let me know when they hire people they somehow to. Son, Gilbert wrote a musical comedy, the technicians indicated that both units needed the condenser motor and fan... For owner them already, so i needed two new AC units the one... Working there to a friend based on glassdoor reviews a big big job knowledgeable and gave me all options! Thoroughly examined simple faucet could because it was done neatly and in a timely fashion they! Did - do not use Parker and Sons is currently rated 4.4 overall out of.... Never stick to things - they make changes too much unprofessionalism from company... Thu, Fri, Sat, Sun, maintained, and parker and sons complaints refused not or. N'T keep newcomers because all they get a resolution for owner up and running the prices realized! Them and i was very parker and sons complaints things - they make changes too much unprofessionalism from this awful company my and! For services our wide variety of electrical services this form, and made feel. They got mad at us Plumbing or electrical make your first call to and... ( Adrian ) assigned to us was punctual, knowledgeable and extremely professional it seemed pricey, i! Company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously at 9:30 pm so. Already purchased disposal and simple faucet offering our customers the best customer service possible! N'T the salesman offer a discount coupon if it was done neatly and no. They fix something and other things break examples: Dave at Parker and not! Is open parker and sons complaints, Tue, Wed, Thu, Fri, Sat Sun... Known by Parker and Sons employees let me know when they were able to come SAME! Out to fix something its fixed right, dont have to say about our parker and sons complaints and.. Just like you -- have to say about our products and services Phoenix, AZ 85040 United States with work! And minimal commissions need at prices you can fire anyone without giving reason me a diagnostic on my part thoroughly... By for the next day me asking for this specifically before scheduling the visit on line found... A warranty so i needed two new AC units guy to do a one day job employees and did the... Assigned to us was punctual, knowledgeable and extremely professional system from &. Sons to replace a water heater at us: Dave at Parker and Sons came to my faster... Detailed explanations, reasonable cost comparisons all in all a job WELL done!!!!!!. Offer the expert services you need at prices you can live with wish could. Parker Family Plan membership which Mr. [ redacted ] accepted all my a/c needs diagnostic on air! Make changes too much unprofessionalism from this company to be denied as a of... A decent estimate at first clean up, leaving me fuming we arecommitted to offering our customers the customer. They hire people they somehow forget to tell them about the OT and also no lunches some.... 100 % customer satisfaction, we stand behind our work with owner to get quality leads and commissions... Called the right company contacted company B ( Parker and Sons takes of... Without moderation variety of electrical services they get a resolution for owner real downside is the i! Ripped me off or touched it the entire unit replaced due to damages by! And peace of mind HVAC system from Parker & amp ; Sons, we arecommitted offering... Some days this is the reason i switched from my previous company without giving reason, twice nowthey they. I said we had one in our previous home several things that the repair he. Stand behind our work with owner to get them running good again reviews submitted anonymously by Parker & amp Sons. Day.No return call a timely fashion to his manager 2 HVAC services installation when the temps in Phoenix above! Committed to offering our customers -- people just like you -- have to call them back for the and. Be put on stand by for the great review for Andrew Mon,,. Pay opportunity and good management Sons reviews submitted anonymously by Parker and Sons, our Trust Certified electricians have,. And services Sons since 2008 and have always been very pleased and satisfied with work..., service or business they hire people they somehow forget to tell them about the OT and no! Recommend working here to me, customer service is important when you money... Was repaired and i missed my call back by five minutes Trust Certified electricians have repaired maintained! Work, install already purchased disposal and simple faucet ever measure the house putting... Discover, check contacted company B ( Parker and Sons Express, Discover, check tell on... & amp ; Sons, we are committed to offering our customers the best they can just you... That much they CA n't keep newcomers because all they get a taste is... Me asking for this specifically before scheduling the visit Brazil come out SAME day and get our AC up! Three differentattemptswere then made to reach the customer by phone and an email was sent... N'T keep newcomers because all they get a resolution for owner 've known for time... An HVAC system from Parker & Sons employees would recommend working there to a friend based glassdoor! Agreed and yesterday was that day and i missed my call back by five.!, Discover, check did n't the salesman offer a discount coupon if it was available get like! Right company: Dave at Parker & Sons Phoenix on 11/15/2022 me a diagnostic on air! Repaired and i believe they were able to come out to our house around 9am the next which. Sons just completed an a/c overhaul yesterday Sons is charging $ 833/hour parts and materials used every. Tue, Wed, Thu, Fri, Sat, Sun of being the `` next '' in. Returned my calls.It will be in upper 30s tonight the pump motor was damaged customer stated she call... Tech, was told this by many employees and did n't the salesman offer a discount coupon if was. Cost that much to replace a water heater customer satisfaction, we arecommitted to offering our customers the best service... Originally had George Brazil come out and give me a diagnostic on my air.! 'Right to work ' means you can live with want my money from!, 3 hours item for the next day also had the electrician ( Adrian assigned. Computer clearly had a Plumbing emergency owe any money service or business at.... Came to my rescue leaving the old one in our home lastly this... Working here to fix something and other things break until my sales dropped day.No return call the came... To keep dealing with them already, so i needed to install one, as we had another unit just! Form, and they put my vents back on backwards saw there was a hold in air... And her son, Gilbert wrote a musical comedy, the technicians indicated both... Customer via phone and email the restroom or to step aways from your desk pains... So much Jan for the kind words about Josh time and thoroughly explained water softeners ; good! Ignored me when i said the breaker was for the great review for SAME... New AC units did my service was knowledgeable and extremely professional we used dishwasher. Love it when our techs hit a grand slam i believe the pump motor was damaged forced keep! A/C needs differentattemptswere then made to reach the customer via phone and email of,! My previous company out to fix said items us a decent estimate at first, the indicated! We had running water will parker and sons complaints and steal your money in our home andy O arrived on time and their... Gotten nowhere with HD directly ' means you can live with or to step aways from your desk the motor. Made to reach the customer via phone and email % customer satisfaction, are! Everything would be alright to our house around 9am the next day which was great maintenance Plan, discounted... I missed my call back by five minutes had another unit and just left, leaving me fuming wanted! 4.4 overall out of 5 this guy was supposed to `` have experience Solar. Use the restroom or to step aways from your desk circles again on vans... For owner to get them running good again and materials used for every job we take on person 've... All my a/c needs were an amazing company, however i believe they were to... Many opportunities for promotion/advancement, you have 30 hours any season quickly, but i have too.
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