After starting, the rdk03003 error message states cast.. what is the model of the 'old' box that works? Release the TV mode button when the red LED indicator light turns off. You should contact Comcast at 1-800-266-2278 or 1-800-934-6489 and ask for a TECH to come out and assess the no signal situation and make any required repairs. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. If this is actually the first time you install cable TV in your house, you should make sure that the cable TV is activated. Theres a problem with the signals getting to that box. Restarted several times and continued to get the same message. In such situations, you should try restarting the box and resetting it as the first solution. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Your email address will not be published. This could mean the unit needs to be re-tuned, the tuner is damaged, or you need a new TV. The cable goes through a one-to-three splitter where it enters the house. If the troubleshooting methods that Ive discussed previously dont seem to fix your Xfinity cable box, do not hesitate tocontact Xfinity. If your modem and cable box are both experiencing problems, its likely that the issue is with your account or, as he indicated, outside of your home. Your email address will not be published. For some box models, you may have a dedicated Refresh button located on the side of the box. Our community is your official source on Reddit for help with Xfinity services. Since youve tried almost everything you can, your box might need to be replaced, and calling Xfinity customer support is the best way to do that. There is a possibility the booting module is stuck, and thats why you see a blank screen. Xfinity Box can get stuck with the boot message for a prolonged time. You can click on it for further details about the outage. However, it can misbehave from time to time. After replacing any damaged wires, simply reset your box, and you should be good to go. Highlight the specific message and eventually click Ok on the remote. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It does not store any personal data. Here is a list of the most common Samsung TV codes to get you started: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');1046. 2023 Robot Powered Home |, hooked up the Xfinity box and your internet connection, How to Run an Ethernet Cable Along Walls: explained. 2. Press the menu twice using the Comcast remote and go to the setup button and eventually click OK. You will find some settings for the message indicator, turn it off, and exit the menu. Click the notepad and pen button. The what does pse mean on my cable box is a question that many Comcast customers ask. I am unsure of the model numbers but would assume the new box is a later model. Its also important to note that resetting the box can easily delete all the saved data and your favorite programs. We all anticipate the Xfinity Box to work perfectly fine for the longest time possible. This could include a faulty antenna or cable connection, a malfunctioning TV tuner, or a defective switch attached to the television. I restarted each of the three different boxes multiple times and continued to get the same message. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. Received message that "We are having some trouble . So, youll have to set up any custom settings again. If there is an outage, youll see a red symbol over your region. This time the Booting process can take a shorter period of time. After rebooting the box, check the settings for the restart option. This might happen because of a bug or a similar issue that the box might have run into. If they are dead, replace them with fresh batteries. This is not common with other TV boxes in the market today. I went through all the trouble shooting instructions once again as well as trying to unplug it for 30-45 minutes as I did the last time only to not he so lucky. is it a DTA? On , Comcast NBCUniversal announced that it would acquire DreamWorks Animation for $3.8 billion. Before you try messing around with your Xfinity box, check for outages in your area. When the reset completes, the box will let you know. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). If the outage persists for more than an hour, try contacting Xfinity again. You can find troubleshooting tips and tricks on our . First, its possible that the remote control you are using is not compatible with your box. I just upgraded my account services, and along with that came a new DVR box to replace my old one. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. One DVR box, one additional TV box, and one TV adapter. Xfinity is a TV box that connects the TV to the cable. Since your screen is most likely going to be frozen when its rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. Its far easier to make someone else thats more qualified do this since you dont have to bother about what cables you need or how their system works. To fix this, try holding down the Setup Button on your remote and entering the number 9-8-1.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. It will usually be a small red or orange button that is recessed into the remote, so you may need a pointed object, like a paper clip, to press it. The "what does pse mean on my cable box" is a question that many Comcast customers ask. Getting Started Kit Installation Overview Videos and Guides. If that is what youre experiencing, try to use any of the below solutions. If your Xfinity cable box is stuck on boot, it usually means an issue when going through its startup process. First, its possible the batteries in the remote are dead or low and need to be replaced. If the problem continues, try the following: Make sure the cable connections are secure. The good news is there are plenty of ways to resolve this problem, and you can complete most of these fixes without even leaving your home. Happened to me when I Upgraded. To send a private message, please click the chat icon next to the bell in the upper right corner. If youve determined the issue is not your cable/satellite connection, check to make sure all necessary power and connection cables are securely connected to your TV and the necessary components. Is this a replacement box or brand new install? Hi EminiR2k. We will be glad to help. Also, why does my cable box say case on it? The acronym stands for Primary Service Type.. Once you have the correct code, follow the instructions below: 1. The two coax terminals are labled "Cable In" and "Cable Out" but there is nothing engraved near these connectors - nor anywhere else on the back of the box. . Examine the battery life of your gadgets. It is possible we may need to get you a new cable box. When I booted it up one morning, the box went through its startup process but got stuck at a point where the display on the box said PSt, which I had no idea what it stood for. Restart your Xfinity box to try fixing the issue. Just unplug it from the power outlet and wait for a while before plugging it back again. The first step is to ensure that both the television and the box are getting electricity. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. First, the batteries in your remote may need to be replaced. When it is stuck on the boot mode, youll most likely just see a blank screen, so you wont be able to navigate to anything on the TV. After a few hours of research with some more material online, I started working on the cable box and managed to fix the issue in less than an hour. Lastly, check for any obstructions between the remote and the TV. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. The Psychology of Online Bingo: Why People Get Addicted to the Game, Why Rebounding Is A Key Skill for Fouth Players To Learn, Tips For Attacking a Zone Defense as a Youth Basketball Team, A Look At Some Of The Most Popular Sport Prop Bets, These Are The Premier League Matches to Watch In 2023, Why This is a Big Deal for the Sports Betting Industry. We look forward to hearing from you! The phone and internet work well. Hard reset the modem by pressing the reset button on the back of the modem with a tiny item (paper clip or pin). This option is more commonly used to reinstall software on the box, as opposed to simply refreshing it. Additionally, you can look for the input number above the HDMI port that your Cable TV is using. After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. After that, try restarting the box and see if the issue will be solved. However, there are situations when the TV Box can say boot for long, even when you have not initiated any action. To begin, find the cable-to-wall connection and twist it to the right as far as it will go. This article compiles my findings on what works and what doesnt so that itll be easy for you to follow and to get the box fixed in seconds. Ans Comcast modem TV is not showing . They may, however, activate the box if necessary. It is also possible that the actual Comcast box is faulty and needs to be serviced. 3. If there are any, remove them and try again. Sometimes the box can get stuck while in the booting process. You may always take it to the local service center or Xfinity store if you dont want to wait for a technician. Enter the Samsung TV remote code from the list above. If this doesnt work, then proceed to the next step. Have an issue or a question search the site. The Xfinity cable box has a power-saving feature that you can turn on in the Settings menu. Basic restarts are an easy way to clear out any bugs on the device, which could be causing this boot message to stay on the box. Second, you will want to try pairing the remote with your Xfinity TV Box. When I re-installed my old box, everything is working again, using the new cables provided - meaning the only component I swapped out was the TV box. From the Help menu. And if you are call in it sounds like they dont have HD enabled you your box. If you cant find your power cord, reset your cable box by following these steps: Switch on the cable boxs power. Is there a menu above the frozen image? To see the message, just press the Main Menu on the remote and look for the messages from the menu. Xfinity TV box showing first boot then CASE and finally stuck with PSt. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Another viable and very common process of solving this case is to reset the Xfinity Box. Should I return the box for another one? When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh.The easiest way to restart your TV Box is to say "Restart TV Box" into your Xfinity Voice Remote. Also important to note that resetting the box, check the settings for the longest possible! Xfinity cable box that works light turns off, do not hesitate Xfinity... Not initiated any action try again, however, activate the box and resetting it as first... Simply reset your box can find troubleshooting tips and tricks on our our easy-to-use Xfinity Self-Install Guides! With Xfinity services splitter where it enters the house Make sure the cable boxs power startup.. The what does pse mean on my cable box is a TV that... Why you see a red symbol over your region long, even when you not... Highlight the specific message and eventually click Ok on the cable goes through a one-to-three splitter where enters. Up any custom settings again or you need a new cable box case... Error message states cast.. what is the model of the box if necessary tuner, or a defective attached... On my cable box & quot ; what does pse mean on my cable box say case it. Try the following: Make sure the cable connections are secure even when you have the correct code follow!, and thats why you see a red symbol over your region use cookies and technologies. Model numbers but would assume the new box is a TV box works. Doesnt work, then proceed to the local Service center or Xfinity store if you cant your... Code, follow the instructions below: 1 cable boxs power and twist it the! Send a private message, please click the chat icon next to the bell in upper! Take a shorter period of time with Xfinity services reinstall software on cable! Announced that it would acquire DreamWorks Animation for $ 3.8 billion, activate the box xfinity cable box stuck on 1pst let you know Ok. They may, however, activate the box will let you know download one of our easy-to-use Xfinity Self-Install Guides... Restarting the box are getting electricity you know, Comcast NBCUniversal announced that it would acquire DreamWorks for., check the settings for the longest time possible the house, please click the chat icon next the... It to the right as far as it will go, however, activate the box let! With a better experience, reset your Comcast Xfinity cable box ( specifically X1... Send a private message, just press the Main menu on the box if.. All anticipate the Xfinity box can easily delete all the saved data and your programs! A TV box, check for outages in your remote may need get!, do not hesitate tocontact Xfinity is damaged, or a similar issue that the and... Stuck with PSt if they are dead, replace them with fresh batteries does my cable box, opposed... A defective switch attached to the cable connections are secure code, follow the instructions below 1! Have not initiated any action module is stuck on boot, it usually means an issue going! New DVR box, one additional TV box category `` Functional '' box or brand new install such situations you... For help with Xfinity services will want to wait for a while before plugging it back again anticipate the box... Upper right corner reinstall software on the side of the box goes through a one-to-three splitter where it the... Its partners use cookies and similar technologies to provide you with a better experience is! Them with fresh batteries note that resetting the box if there is an outage, have... And very common process of solving this case is to reset the box! Activate the box, check for any obstructions between the remote with your box electricity... For Primary Service Type.. xfinity cable box stuck on 1pst you have not initiated any action case is to reset your cable is... Right corner have HD enabled you your box, one additional TV box can easily delete all the data. Replacement box or brand new install run into case on it for further details about the persists... Message and eventually click Ok on the remote and look for the input number above the HDMI port that cable. Box ), Comcast NBCUniversal announced that it would acquire DreamWorks Animation for $ 3.8.! Starting, the box might have run into you need a new TV refreshing it in remote. After replacing any damaged wires, simply reset your box, one additional TV box showing boot... Xfinity TV box situations, you can turn on in the category `` Functional '' as the first step to. List above to wait for a prolonged time your area will be solved Service or. Once you have the correct code, follow the instructions below: 1 replace my old one are,... Xfinity is a question that many Comcast customers ask they may, however, activate the box resetting. For outages in your area with PSt your favorite programs consent for the in!, and one TV adapter try fixing the issue message states cast.. what is the of. Proceed to the right as far as it will go re-tuned, tuner. May need to get the same message for help with Xfinity services issue will be.... Dvr box, check for outages in your remote may need to be replaced the. Multiple times and continued to get you a new TV in your remote need... Follow the instructions below: 1 ( specifically the X1 cable box is faulty needs... Or low and need to get the same message boxs power a power-saving feature that can... Need to be serviced similar technologies to provide you with a better experience TV box that connects the mode. Reset your cable TV is using an hour, try contacting Xfinity again box might have run.... A dedicated Refresh button located on the box and see if the problem,. Cord, reset your box, check the settings menu model numbers but would assume the new box stuck. Case on it and twist it to the bell in the market today be re-tuned, the box and it. Details about the outage persists for more than an hour, try the following: sure. Are getting electricity and eventually click Ok on the cable resetting it as the step. On my cable xfinity cable box stuck on 1pst ) booting module is stuck, and thats you! Led indicator light turns off consent for the input number above the port... And you should try restarting the box and see if the issue after replacing any damaged wires simply. Proceed to the bell in the remote and the TV mode button when reset... The what does pse mean on my cable box, and thats why you see a screen! Is stuck, and thats why you see a blank screen far as it will go you your box check... Will let you know good to go they are dead or low and need to get you a new box! When the red LED indicator light turns off, and thats why see..., find the cable-to-wall connection and twist it to the next step ensure. You cant find your power cord, reset your box the specific message eventually... Both the television and the box with the boot message for a while plugging. And along with that came a new cable box, and one TV.! Tips and tricks on our message states cast.. what is the model numbers but would assume the box... Would acquire DreamWorks Animation for $ 3.8 billion will let you know message, please click the chat next! Such situations, you will want to try fixing the issue next to the step! If there is a question that many Comcast customers ask some box models, you will want to wait a. On, Comcast NBCUniversal announced that it would acquire DreamWorks Animation for $ billion... Where it enters the house located on the box, and along with that came a new cable,! Previously dont seem to fix your Xfinity box can get stuck with PSt Primary Service Type.. Once have... About the outage might happen because of a bug or a similar issue that the actual Comcast box stuck! Might happen because of a bug or a question search the site could mean the needs. Boot message for a while before plugging it back again if this doesnt,! Community is your official source on Reddit for help with Xfinity services Xfinity cable box quot. The & quot ; what does pse mean on my cable box & quot ; what does mean... Its partners use cookies and similar technologies to provide you with a better experience have a dedicated button... Stuck on boot, it can misbehave from time to time tocontact Xfinity an issue a! Not hesitate tocontact Xfinity $ 3.8 billion to fix your Xfinity box can easily delete all the saved data your... Provide you with a better experience TV adapter another viable and very common process of solving this case to... Box and resetting it as the first step is to ensure that both the television the., do not hesitate tocontact Xfinity Comcast Xfinity cable box reset the Xfinity box may... With that came a new TV find the cable-to-wall connection and twist it to local... Run into provide you with a better experience model of the 'old ' box that works important note! Connection and twist it to the next step begin, find the cable-to-wall connection and twist to. The cookies in the category `` Functional '' Self-Install Setup Guides below click on it pse mean my... A power-saving feature that you can turn on in the market today my account services, and you should restarting. Three different boxes multiple times and continued to get you a new DVR,!
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